Dot Hill Systems SANnet II 200 Service Manual Page 128
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- Table of contents
- TROUBLESHOOTING
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8-10 SANnet II 200 FC, SATA, and SATA SE Array Installation, Operation, and Service Manual • March 2005
■ If the status is still “FATAL FAIL,” you might have lost all data on the logical drive,
and it might be necessary to re-create the logical drive. Proceed with the following
procedures:
a. Replace the failed drive.
Refer to the SANnet II Family FRU Installation Guide for more information.
b. Delete the logical drive.
Refer to the SANnet II Family RAID Firmware User’s Guide for more information.
c. Create a new logical drive.
Refer to the SANnet II Family RAID Firmware User’s Guide for more information.
Note – As physical drives fail and are replaced, the rebuild process regenerates the
data and parity information that was on the failed drive. However, the NVRAM
configuration file that was present on the drive is not re-created. For details on
restoring the NVRAM configuration file to the drive, refer to the SANnet II Family
RAID Firmware User’s Guide.
Rebuilding the logical drive restores the RAID integrity to a self-consistent state. This
does not guarantee that the data has not been corrupted. All possible application checks
should be performed to ensure that the data is not corrupted before it is used for
business or production purposes.
For additional troubleshooting tips, refer to the SANnet II 200 FC, SATA, and SATA SE
Array Release Notes. See “Related Documentation” on page -xviii for more
information.
8.6 Using the Reset Push Button
The Reset push button serves several purposes:
■ Tests that LEDs work
To test that the LEDs work, use a paper clip to press and hold the Reset button for
5 seconds. All the LEDs should change from green to amber when you perform this
test. Any LED that fails to light indicates a problem with the LED. When you
release the Reset button, the LEDs return to their initial state. See “Front-Panel
LEDs” on page 6-2 for more information.
■ Silences audible alarms caused by component failures
To silence audible alarms that are caused by component failures, use a paper clip to
push the Reset button. See “Silencing Audible Alarms” on page 8-5 for more
information about silencing audible alarms.
■ Resets the array
- II 200 FC, SATA, and SATA SE 1
- Service Manual 1
- Copyright 2
- Trademarks 2
- Contents 3
- Contents v 5
- Contents vii 7
- Contents ix 9
- Figures xiii 13
- How This Book Is Organized 17
- Typographic Conventions 18
- Related Documentation 18
- Technical Support 19
- SANnet II 200 SATA Arrays 24
- Configurations 26
- 1.2 Field-Replaceable Units 28
- 1.2.2 I/O Expansion Modules 29
- 1.2.3 Disk Drives 29
- 1.2.4 Battery Module 30
- 1.3 Interoperability 31
- 1.4.1 FC Protocols 32
- 1.4.2 FC Topologies 32
- 1.4.3 Fibre Hubs and Switches 32
- 1.4.4 Data Availability 33
- 1.4.5 Scalability 33
- 1.5.1.1 Host Bus Adapters 34
- 1.6 Additional Software Tools 35
- Site Planning 37
- 2.2 Safety Precautions 38
- Operating Nonoperating 39
- 2.5 Physical Specifications 40
- 2.6 Layout Map 40
- 2.6.2 Tabletop Placement 41
- Chapter 2 Site Planning 2-7 43
- Unpacking Your Array 45
- 3.2.1 Standard Array Packages 46
- 3.3 Field-Replaceable Units 47
- 3.4 Customer-Provided Cables 47
- Connecting Your Array 49
- Cannot Be Removed 50
- 4.2 RAID Array Connections 52
- II 200 SATA array 53
- SATA Array 54
- Servers and consoles 55
- Management 55
- FC device connections 55
- Pin Number Voltage Color 58
- Bezel locks 62
- LEDs Displayed 64
- Two drive ports on channel 2 66
- Two ports on channel 3 66
- Data Transfer 67
- Two drive ports on channel 3 67
- Host channel 0 68
- Host channel 1 68
- Host channel 4 68
- Host channel 5 68
- 4.8.3 Default SFP Placement 69
- Default SFP Placement 72
- RAID Array 74
- Change/Set IP Address ? 75
- Ethernet 76
- # telnet IP-address 77
- 4.16 Power-On Sequence 80
- 4.17 Powering Off the Array 81
- Configuration Overview 83
- host IDs to 87
- Switches 89
- Two Switches 90
- Server 1 93
- Server 2 93
- Server 3 93
- Server 4 93
- 5.2 Larger Configurations 96
- Checking LEDs 99
- 6.2 Front-Panel LEDs 100
- LED LED Color Description 101
- 6.2.1 Drive LED Status 102
- 6.3 Back-Panel LEDs 103
- Chapter 6 Checking LEDs 6-7 105
- Chapter 6 Checking LEDs 6-9 107
- Maintaining Your Array 109
- 7.1.1 Out-of-Band Connections 110
- 7.1.2 In-Band Connections 110
- 7.1.4 Enabling VERITAS DMP 111
- 7.2 Battery Operation 112
- 7.4 Upgrading Firmware 115
- Troubleshooting Your Array 119
- 8.1.1 Cooling Element Sensors 120
- 8.1.2 Temperature Sensors 121
- 8.1.3 Voltage Sensors 122
- 8.2 Silencing Audible Alarms 123
- 8.4 Controller Failover 125
- ■ Tests that LEDs work 128
- ■ Resets the array 128
- ■ “Drive LEDs” on page 8-13 129
- Power supply or fan problem 130
- 8.7.2 Drive LEDs 131
- Drive LEDs problem (FC) 133
- 8.7.3 Front-Panel LEDs 134
- 3A 135
- 3B 136
- 3C 137
- 3D 138
- 8.7.4 I/O Controller Module 139
- Specifications 141
- Highlights 142
- A.2.1 Hardware Loop ID 143
- Product Safety Standard 144
- Electromagnetic Interference 145
- Test Standard 145
- 200 FC Array Only) 147
- Methods (JBOD Arrays) 148
- JBOD Arrays 148
- B.5.1 SANscape 149
- JBOD Array 150
- Press to change the ID number 151
- Host computer 154
- JBOD array 154
- Host Computer 155
- ■ For Linux, var/log/messages 159
- ■ SANscape event log 159
- ■ SANscape CLI event log 160
- Failed Component Alarm Codes 163
- Cable Pinouts 165
- D.2 DB9 COM Port 166
- Solaris Operating System 167
- Workstation 168
- # tip -38400 /dev/ttyn 168
- # tip -38400 /dev/ttyb 168
- 1. Reboot the computer 169
- APPENDIX 171
- ■ 38,400 baud 172
- ■ 8 data bits 172
- ■ 1 stop bit 173
- ■ No parity 173
- Microsoft Windows Server 174
- Windows Servers 178
- Configuring a Linux Server 179
- Linux Server 181
- G.3 Checking the Adapter BIOS 182
- G.6 Creating a File System 184
- System Manually 185
- Operating System 187
- IBM Server Running AIX 188
- COM port 189
- Create a Logical Volume 190
- Recognize New LUNs 190
- H.5 Creating a Volume Group 191
- H.6 Creating a Logical Volume 192
- H.7 Creating a File System 192
- Servers Running AIX 194
- HP-UX Operating System 195
- HP Server Running HP-UX 196
- I.3 Attaching the Disk Array 198
- I.4 Logical Volume Manager 198
- # ioscan -fnC disk 199
- I.7 Creating a Volume Group 200
- I.8 Creating a Logical Volume 201
- 2. Type: 204
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